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Return Policy

No Question Ask Return Policy, We realize return occurs.

1. Eligibility for Returns To be eligible for a return, the item(s) must meet the following conditions: Condition: Item must be unused, undamaged, and in its original packaging. Timeframe: You must request a return within 24 hours of delivery. Proof of Purchase: A valid receipt or proof of purchase is required. Note: Certain items, such as perishable goods (e.g., fruits and vegetables), cannot be returned unless they arrive damaged or spoiled.

2. Non-Returnable Items The following items are not eligible for return: Perishable goods (e.g., fresh produce) unless defective or damaged upon delivery. Sale or clearance items. Products that have been altered, used, or are not in original condition.

3. How to Initiate a Return To initiate a return, please follow these steps: Contact Us: Notify us within 24 hours of delivery by contacting our customer support team at [Your Contact Email/Phone]. Provide Details: Share your order number, reason for the return, and photos of the item if it arrived damaged. Return Confirmation: Our team will review your request and guide you on the next steps. If eligible, we will arrange for item pick-up or request that you return the item to a specified location.

4. Refunds a. Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund request. If approved, a refund will be processed to your original payment method within [X days]. b. Partial Refunds: In some cases, a partial refund may be issued if the item is not in its original condition, is damaged, or has missing parts not due to our error. c. Non-Refundable Fees: Delivery charges are non-refundable unless the return is due to an error on our part (e.g., wrong item delivered or defective item).

5. Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us within 24 hours of delivery, and we will arrange a replacement if stock is available.

6. Late or Missing Refunds If you have not received a refund within the expected timeframe, please follow these steps: Check your bank account or payment provider. Contact your bank as processing times may vary. If you still have not received your refund, please reach out to us at contact@ashamart.in.

7. Contact Us If you have any questions about our return policy, please contact us:

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